Job Description

Security Officer – Nine Elms, SW11 (Permanent)

42 hours per week – 4 on 4 off, nights – (7pm – 7am)

Main responsibilities:

• Maintain a safe environment for all people in the estate at all times, including a constant security presence
• Provide a bespoke 5-star service the residents with job tasks and individual requests dealt with in an efficient and timely manner.
• Ensure that the highest levels of customer care and service are maintained at all times being helpful, polite and pleasant at all times.
• Assist with the security of residents and the building at all times, ensuring that the safety of all residents and visitors is maintained.
• Aid the smooth running of the various different operations’ around the site
• Remain adaptable and flexible throughout the changeable requirements of the developing Estate.
• Ensure that all firefighting apparatus is accounted for and maintained.
• Reporting of any accidents within the accident report book.
• Maintain confidentiality at all times concerning residents and Ballymore business and its personnel.
• Give clear and precise up to date information during and at the end of the shift highlighting any event that has happened, any forthcoming events together with a clear and precise hand over of any vehicles in the car park.
• All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the Operations Manager.
• Meeting and Greeting all residents, guests and clients around the estate.
• Maintain security of the estate at all times.
• Working with all staff to ensure there is a good security presence at all times.
• Communicate with concierge and assist with the smooth running of the site.
• Ensure any unusual behaviour noted is followed up, calling the police if necessary.
• Communicate with control regularly and ensure there is a quick response to any incident.
• To include building rounds & PES patrols of the site, in the daily tasks.
• Correct reporting of any security / Health and Safety issues.
• Correct reporting of any incidents and archiving of all onsite records, including police liaison.
• Maintain a safe environment for all people in the estate at all times.
• Deal with any illegally parked vehicles in the appropriate manner

Skills & Experience 

• SIA Licence (Required)
• Previous experience within a security environment
• Good communication skills
• Patience and the ability to remain clam in stressful situations
• Thinking and reasoning skills for dealing with emergencies
• Ability to work well with others

If you have the required attributes, please submit your current CV. We operate as an equal opportunities employer.