A report obtained by the FT highlights serious issues in how the housing association applies service charges.

The Peabody Trust has been heavily criticised for overcharging leaseholders by an independent panel of residents tasked with scrutinising the UK housing association’s interactions with tenants and homeowners. The Resident Scrutiny Panel for Peabody, the UK’s third-largest housing association responsible for 104,000 homes, issued a report in June that highlighted serious issues in how Peabody applied service charges.

Read the full story at https://www.ft.com/content/473428ab-5be9-467f-ac0c-fa0120027700